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Terms & Conditions of sale

Terms & Conditions of Sale

Quality Sofas UK

These Terms & Conditions govern the sale of goods by Quality Sofas UK through the website www.qualitysofas.uk. By placing an order, you agree to these Terms & Conditions.

1. Business Information

Quality Sofas UK
Email: info@qualitysofas.uk
Telephone: +44 7576 899 774
Registered address: 12 Convent Court, Hull, HU5 2UJ, United Kingdom
Online sales only – no in‑store sales at this address.

2. Products

All products offered are furniture items (including sofas and related furnishings). Product descriptions, images, and prices are provided for information purposes. Minor variations in colour, texture, or dimensions may occur.

3. Prices & Payment

All prices are listed in GBP and include VAT where applicable.

We accept payment via:

  • Klarna
  • Debit/Credit Cards
  • Other payment methods displayed at checkout

Payment must be completed before an order is processed.

4. Klarna Payments

When choosing Klarna as a payment method, Klarna’s own terms and conditions apply. By selecting Klarna, you agree that Klarna may perform necessary checks and provide payment options according to their policies.

5. Delivery

Delivery is available within the United Kingdom only unless otherwise stated.

Estimated delivery times are provided at checkout and may vary depending on product availability and location. We are not responsible for delays caused by courier services or events beyond our control.

6. Right to Cancel & Returns (14‑Day Cooling‑Off Period)

This section is provided in accordance with the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and is particularly important for Klarna payments.

You have the right to cancel your order within 14 days without giving any reason.

6.1 Cancellation Period

The cancellation period expires 14 days from the day you receive the goods.

6.2 How to Cancel

To exercise your right to cancel, you must inform us by email at info@qualitysofas.uk with a clear statement of your decision.

6.3 Returns

  • Goods must be returned within 14 days of notifying us of cancellation.
  • Items must be unused, undamaged, and in their original packaging.
  • You are responsible for the cost of returning the goods unless the item is faulty or incorrect.

6.4 Refunds

Once we receive and inspect the returned goods, we will issue a refund using the original payment method (including Klarna) within 14 days.

7. Exclusions from the Right to Cancel

The right to cancel does not apply to:

  • Custom‑made or personalised furniture
  • Goods made to the customer’s specific requirements

8. Faulty or Damaged Goods

If goods arrive faulty, damaged, or not as described, please contact us immediately at info@qualitysofas.uk. Your statutory rights under the Consumer Rights Act 2015 remain unaffected.

9. Liability

We are not liable for indirect or consequential losses. Nothing in these Terms limits our liability for death or personal injury caused by negligence or for fraud.

10. Privacy & Cookies

Your personal data is processed in accordance with our Privacy Policy and Cookie Policy, available on our website.

11. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.

12. Contact

For any questions regarding these Terms & Conditions, please contact:
info@qualitysofas.uk

Terms & Conditions of Sale

Quality Sofas UK

These Terms & Conditions govern the sale of goods by Quality Sofas UK through the website www.qualitysofas.uk. By placing an order, you agree to these Terms & Conditions.

1. Business Information

Quality Sofas UK
Email: info@qualitysofas.uk
Telephone: +44 7576 899 774
Registered address: 12 Convent Court, Hull, HU5 2UJ, United Kingdom
Online sales only – no in‑store sales at this address.

2. Products

All products offered are furniture items (including sofas and related furnishings). Product descriptions, images, and prices are provided for information purposes. Minor variations in colour, texture, or dimensions may occur.

3. Prices & Payment

All prices are listed in GBP and include VAT where applicable.

We accept payment via:

  • Klarna
  • Debit/Credit Cards
  • Other payment methods displayed at checkout

Payment must be completed before an order is processed.

4. Klarna Payments

When choosing Klarna as a payment method, Klarna’s own terms and conditions apply. By selecting Klarna, you agree that Klarna may perform necessary checks and provide payment options according to their policies.

5. Delivery

Delivery is available within the United Kingdom only unless otherwise stated.

Estimated delivery times are provided at checkout and may vary depending on product availability and location. We are not responsible for delays caused by courier services or events beyond our control.

6. Right to Cancel & Returns (14‑Day Cooling‑Off Period)

This section is provided in accordance with the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and is particularly important for Klarna payments.

You have the right to cancel your order within 14 days without giving any reason.

6.1 Cancellation Period

The cancellation period expires 14 days from the day you receive the goods.

6.2 How to Cancel

To exercise your right to cancel, you must inform us by email at info@qualitysofas.uk with a clear statement of your decision.

6.3 Returns

  • Goods must be returned within 14 days of notifying us of cancellation.
  • Items must be unused, undamaged, and in their original packaging.
  • You are responsible for the cost of returning the goods unless the item is faulty or incorrect.

6.4 Refunds

Once we receive and inspect the returned goods, we will issue a refund using the original payment method (including Klarna) within 14 days.

7. Exclusions from the Right to Cancel

The right to cancel does not apply to:

  • Custom‑made or personalised furniture
  • Goods made to the customer’s specific requirements

8. Faulty or Damaged Goods

If goods arrive faulty, damaged, or not as described, please contact us immediately at info@qualitysofas.uk. Your statutory rights under the Consumer Rights Act 2015 remain unaffected.

9. Liability

We are not liable for indirect or consequential losses. Nothing in these Terms limits our liability for death or personal injury caused by negligence or for fraud.

10. Privacy & Cookies

Your personal data is processed in accordance with our Privacy Policy and Cookie Policy, available on our website.

11. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.

12. Contact

For any questions regarding these Terms & Conditions, please contact:
info@qualitysofas.uk

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